How One Company Built a Nearshore Logistics Support Team for the Cost of One U.S. Hire
- Jenny
- Nov 4
- 2 min read
How one supply chain provider built a high-performing ops support team without touching their payroll cap.
The Problem:
A mid-sized logistics services firm on the East Coast had a common constraint:
Too much operational workload. Not enough budget for another U.S. hire.
Their internal team was stretched across:
Procurement support
Order coordination
Manual dashboard updates
Every manager was multitasking.
Every decision was delayed.
And every hiring conversation ended with the same line:
“We just can’t afford to add headcount right now.”
The Shift:
By working with a nearshore logistics support team based in LATAM, the company reduced costs while improving execution.
Instead of forcing one person to juggle it all (or burning out the current team), the company made a smarter move: They rethought how support roles could be built.
That’s when they brought in Staffynex.
The Solution:
In less than 3 weeks, Staffynex delivered a high-performance support stack:
Procurement Assistant: tracked POs, followed up with vendors, flagged issues early
Order Coordinator: managed confirmations, ensured alignment across tools and carriers
KPI Reporting Analyst: cleaned data, updated dashboards, prepared weekly insights
Why Nearshore Logistics Support Teams Are Gaining Ground
All three professionals:
Validated in real-world simulations
Fluent in English
Aligned to EST hours
Hired on a contractor model (no payroll risk)
Total monthly cost: $7,700 (That’s less than a single FTE in the U.S. at $90K/year.)
The Outcome:
In the first 60 days:
SLA performance improved by 21%
3 internal managers got 10+ hours/week back
Operational errors dropped by 32%
And perhaps most importantly:
“We finally stopped debating whether we could hire.Now we just focus on performance.” Ops Director
The Real Question:
Are you blocking growth by only thinking in full-time terms?
With Staffynex, you don’t need to overextend your team or your payroll.
You can scale smarter.
Faster.
And leaner.
📍 Let’s build your nearshore support stack: www.staffynex.com
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