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CX & Remote Support
Insights and strategies for U.S. companies scaling customer service, executive assistance, and back-office operations with vetted remote talent from LATAM. Discover best practices in hiring, onboarding, and performance management for roles like Customer Success, Virtual Assistants, and Billing Specialists.


How to Reduce Employee Rotation in Tech Without Burning Your Budget
Employee turnover in tech is at an all-time high—costing companies time, talent, and momentum. In this article, we explore why top performers leave, what actually keeps them around, and how to reduce employee rotation in tech with smart, proven strategies. Discover how performance-based hiring and retention-focused onboarding can change your team’s future.
Tim F.
Jul 93 min read


How Remote Project Managers from LATAM Are Helping U.S. Companies Save Time and Budget
Tired of hiring project managers who look great on paper but fumble in execution? Discover the key differences between traditional hiring and performance-validated LATAM talent. See how U.S. companies are saving time, budget, and headaches by choosing remote project managers from LATAM—without the guesswork.
Jenny
Jul 72 min read


How to Cut Ops Costs Without Layoffs in 2025: Smart Alternatives for Lean Growth
💡 Cut Ops Costs Without Layoffs in 2025: What Smart Leaders Are Doing Instead Cutting costs is on every COO’s agenda for 2025 , but the...
Tim F.
May 163 min read
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